Maxi's franchisees receive ongoing support from a dedicated team, tasked to optimise the profitability of the outlet. The franchise team will assist with all the required information to populate a comprehensive business plan for the store and will assist with the implementation of local store marketing plans to maximise turnover and profitability.
New franchisees and managers attend an intensive training program. The curriculum includes an introduction to franchising, stock management, basic business skills, finance, store administration, human resources management, point-of-sale training and marketing. To ensure their complete understanding of the operational aspects of the business, franchisees and managers are also required to complete the training program for kitchen and front-of-house staff.